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Knowledgebase : General Questions
Access to the vendors through the backend needs to be enabled in vendor account settings. It is disabled by default. With the new version of the cart (6.0) vendors can use the same user and vendor account to login through the frontend to manage their ...
Yes, you can get this information sent via email, though we STRONGLY advise against it. For security reasons, the cart doesn't come ready to perform this function. To stay within VISA CISP regulations, the application will not support storing or c...
If the captcha is broken on your server it is more likely that the php function "imagettftext" isn't available which is needed to convert a text into a captcha image file. Basic GD functionality should be enabled on the server which is needed for ima...
In edit product settings you have the option to activate / deactivate the point system for each product individually. This will allow the administrator to choose the products that can be used with the point system. A registered client (after he logs ...
To add a form to your checkout process to ask customers how they found your site, you can login to your admin panel and go to Cart Settings > Forms Control / Custom Fields. This section will allow you to create any one of the following user inp...
To edit the text "Demo Cart" at the front page of the cart follow the simple steps below. 1. Login to IXXO Cart admin area 2. Click on appearance settings 3. Select from the left quick menu "Edit Site Home Page" 4. Use the integrated HTML edito...
Installing a new design template Download the template package and unzip the package locally on your computer. Make a backup of all cart files on the server. Upload files on your server in a folder where the cart is installed. You will b...
If you are a hosted client, you can contact us to use our security certificate. We charge $8.00 per month to use our certificate and will make that page 128 bit secure. Please email to support@ixxocart.com to have this set up. Once we contact you w...
The use of zip codes in your cart tax settings is pretty straightforward. Create your tax settings according to the manual; the only difference to the manual is, that you can now specify zip codes for a tax zone to limit the tax zone "area". If a zip code...
You can enable products to be displayed in the "Today's Deals" module by adding and end date to the product details. In product details there is an option to specify the product expire date. If there are products that are expiring today they will be...
Steps to follow: 1. Login as Super admin and go to "Manage Admins" 2. Click to edit a vendor and assign the privilege "Manage Payment Gateways". You need to do this for each vendor. 3. Go to "Payment Gateways" and disable an...
The widget code is meant for using the shop website in a frame at some other web address (not the shop website); therefore no modules or headers are shown when "executing" the shop in widget mode. This widget mode is stored in a browser cookie, so e...
The slides priority is determined by the image (slide) names. For example if you have a slideshow with 6 slides and the names of the slides are the following: abc.png dyh12hj.png 3023.png zslide.png 9slide.png kslide.png the order will be as f...
If your servers meet the minimum requirements and there are issiues with IXXO Cart, then we can issue a refund provided that we have confirmed that the server meets the minimum requirements.
1. You can see the vendor registration (subscription) at http://www.demo-multi-vendor-sa.ixxocart.com/index.php?p=signup_vendor You can setup subscriptions at http://www.demo-multi-vendor-sa.ixxocart.com/admin.php?p=groups_for_vendor&mode=add_group ...
Why do I get a 10002:Security error Security header is not valid when Paypal Pro is activated? You need a different API credentials for sandbox. The live API credentials is a only for production. You can create a sandbox account and generate API c...
IXXO Cart does support the auto-return function within Paypal.com. 1) To activate this, you will need to login to your PayPal Account and go to your profile. 2) From there select Website Payment Preferences under the Selling Preferences heading. ...
Just in case you missed the text file update-instructions-3.6.0.txt in the /install/update folder in the package you downloaded here are the instructions for upgrading to 3.6.0. Please as always backup your files and database before doing any upgrades. ...
Product types allow you to create different types of products so called Product Type Categories, (eg. Hard Disks 100GB, LCD TV 102CM etc.) and assign products from different Product Categories and Manufacturers that match the Product Type Categories. ...
A real-time processing gateway is considered a "standard" gateway. The customer and credit card information is passed to the Merchant Account provider and the response from the provider is handled by the Cart. So the transaction is seamless to the e...
Paypal Google Checkout Buckaroo AuthorizeNet Chronopay Datacash DIBS ECHO Emporiki Bank Eurobank WinBank Fast Transact HSBC iTransact Inc. LinkPoint Moneris NETbilling NTPNow protx ...
FEATURES NOT SUPPORTED IN IXXO CART BASIC VERSION We offer two editions of our ecommerce software geared to meet varying needs and budgets IXXO CART BASIC AND IXXO CART PLUS. Both editions are available for Joomla CMS as a component and can be in...
If you get the warning Warning: file_exists() [function.file-exists]: open_basedir restriction in effect you should inform your hosting provider to remove the base directory restriction. This is an issue with PHP 5 versions. This issue can arise i...
After the long ongoing battle with our website - homeaccessgrant.com. We have finally found what the problem was: We had gzipping on within joomla which seemed to slow down the ixxocart part of our website down a lot and overload our server. I though...