Vendor Service Order Details
At the vendor service order details page, you can check the details of any vendor services orders.
The order details section:
The order details section includes information, like the order ID and the date the order was created.
Please note: Service orders are exclusively orders from vendors and have separate order IDs from normal customer orders.
The services ordered section:
The services ordered section, lists information about the ordered service, like the vendor who ordered the service and the vendor’s ID, the service type, the time period of the service, as well as the item id of the ordered service and the amount.
The following service types are available:
| Type | Description |
|---|---|
| subscription_signup | A vendor signed up for a subscription group (usually when a new vendor registers and chooses a paid group package) |
| subscription_renewal | A vendor renewed an already existing group subscription |
| subscription_upgrade | A vendor upgraded his group subscription (changed the subscription group) |
| featured_vendors | A vendor paid for a featured vendor promotion |
| featured_products | A vendor paid for a featured products promotion |
If you click on the item ID of a featured product, the product details page for the promoted product will open in the admin area.
If you click on the item ID of a subscription, the vendor subscription details page will open.
The order status section:
The order status section, shows the payment and overall order status.
The following payment statuses are available:
| Payment Status | Description |
|---|---|
| Process | The order is still processing (usually because the vendor didn’t proceed with the checkout or the payment at the payment processor’s page) |
| Completed | The order was completed successfully. |
| Canceled | The order was canceled. |
| Failed | The order failed. |
The following order statuses are available:
| Order Status | Description |
|---|---|
| Pending | The payment is still pending |
| Received | The payment was received successfully |
| Canceled | The payment was canceled (usually by the vendor at the payment processor’s page) |
| Declined | The payment was declined by the payment |
The payment information section
The payment information section, shows the transaction data, if present, including the payment gateway id, the transaction amount, the date the transaction was completed and usually a transaction receipt.
The transaction receipt may include information like the payment gateways transaction ID or other reference data.
You also get a copy of the full payment gateway transaction response.
If an order was not completed yet, a button at the bottom of the page lets you purchase the vendor service.