Vendor Reviews
Vendor reviews are reviews of mall visitors about a vendor. They are available for all visitors of the shop. Completed transactions are not needed to review a vendor.
The enable/disable vendor reviews form:
At the enable/disable vendor reviews form, you can enable or disable the availability of vendor reviews at the storefront. You can also auto approve reviews, if you don’t want to manually approved reviews about vendors.
Please note: Since vendor reviews can be posted by any visitor of the mall, auto approving reviews might not always be advisable.
The vendor reviews list:
You can manage the vendor reviews at the vendor review list. The list shows detailed information about the posted vendor reviews, like vendor name (company name of the vendor), the review rating, the date the review was posted, the content of the review and if it is approved, or not.
Only approved reviews are shown at the storefront and are taken into account when calculating the overall vendor review rating.
At the top of the list you can enter the company name or part of the name to search for reviews for a certain vendor. Enter a part of the vendor’s company name in the company field and click on the “search” button to search for this vendor.
By default, reviews are are sorted by date. If you need a different sorting, click on on one of the headers of the list, to sort by company name,rating, date or approved/not approved.
The list also allows you to bulk approve or disapprove reviews. Select the approved checkbox of a review, if you want to approve a vendor review. If you want to disapprove a vendor review, deselect it.
After you have done the desired changes, click on the “Save Changes” button to apply these changes to the vendor reviews in the list.
More functions are available through the icons on the right side of the list.
Click on the “delete” icon, if you want to delete a review completely.
If you click on the “edit” icon, the vendor review details page will open with the review you selected.