Product Questions Details Management
The questions management page is used to manage all product questions for a specific product.
The questions management page is accessible either through the product questions and answers management page, if you select to see all questions of a specific product, or through the “Show All Product Questions” link at the product questions tab of the product.
The product info section:
The product info section shows brief information about the selected product. The information shown includes the product title, the overview of the product and an image thumb.
Click on the image thumb or the product title, to return to the product details page where you can edit the product.
The language section:
The language section lets you select, the language of the product questions and answers of the selected product you want to manage.
Please note: Changing the language will reload the page and show all questions for the selected product for the selected language.
The add question form:
The add question form, allows you to add new questions for the selected product.
Enter the question text in the question field and click on the “Save Changes” button to add a new question to this product.
After clicking on the “Save Changes” button, the new question will appear in the questions and answers list.
The questions and answers list:
The questions and answers list, shows all questions for the selected product. The information shown includes the question ID, the full question and the most popular answer for that question. Additionally it shows, how many answers exist for this question and if any registered users voted for this question at the storefront.
- Click on the question to see all answers of the selected question.
Additional functions are available through the action icons on the right side of each item in the list.
Click on the edit icon, to open the answers management page for the selected question.
Click on the delete icon to delete the selected question.
The list also allows you to bulk delete any inappropriate questions. Select the questions through the checkbox on the left side of each item and click on the “Delete Questions” button to delete all selected questions.
Deleting a question will also delete any answers to that question, any votes or reports and any comments to the answers of the selected questions.
Click on the “Questions & Answers Management button” to open the questions and answers management page where you can manage all questions, answers and comments.