Product Comments

The product comments tab allows the administrator, to manage the comments added to the product questions and answers system.

Please note: Product comments are sorted chronologically, so that the administrator can check the latest additions first.

The product comments tab:

The product comments tab, provides an overview about the comments added to the product questions and answers system.

The comment list, lists all added comments to answers of product questions. The information shown includes, the comment ID, the comment itself, the name of the registered customer who posted the comment and the product, question and answer the comment was posted for.

Additional information shows the comment’s post date and the number of the submitted abuse reports for the selected comment.

Please note: If the comment was posted by an admin or vendor through the admin area, the above entry will show “Admin” instead of the customer’s name.

  1. Click on the “see all comments” link, to open the products question answer’s comment details management page.

  2. Click on the “see all answers” link, to open the products question’s answer details management page.

  3. Click on the “see all questions” link, to open the product’s question details management page.

  4. lick on the customer’s name, to open the user details page for the selected customer.

  5. Click on the product title, to open the product’s details page.

Additional functions are available through the action icons on the right side of each item in the list.

  1. Click on the checked icon, to clear the reports for the selected comment.

  2. Click on the delete icon to delete the selected comment.

The list also allows the administrator, to perform some bulk operations.

Select the comments through the checkbox on the left side of each item and click on the “Delete Comments” button at the bottom of the list to delete all selected comments.

Deleting a comment will also delete any submitted abuse reports for that comment.

Select the comments through the checkbox on the left side of each item and click on the “Clear Reports” button at the bottom of the list to clear the submitted abuse reports for the selected comments.