Product Answers
The product answers tab allows the administrator, to manage the answers added to the product questions and answers system.
Product answers are sorted chronologically, so that the administrator can check the latest additions first.
The product answers tab:
The product answers tab provides an overview of all answers to product questions that were added to the product questions and answers system.
The answers list, lists all added answers to product questions. The information shown includes, the answer ID, the answer itself, the name of the registered customer who posted the answer and the product and question the answer was posted for.
Additional information shows the answers’ post date, the answers’ vote count, and the number of the submitted abuse reports.
Please note: If an answer was posted by an admin or vendor through the admin area, the above entry will show “Admin” instead of the customer’s name.
Click on the “see all answers” link, to open the product question’s answer details management page.
Click on the “see all questions” link, to open the product’s question details management page.
Click on the customer’s name, to open the user details page for the selected customer.
Click on the product title, to open the product’s details page.
Additional functions are available through the action icons on the right side of each item in the list.
Click on the checked icon, to clear the reports for the selected answer.
Click on the delete icon to delete the selected answer.
The list also allows the administrator, to perform some bulk operations.
Select the answers through the checkbox on the left side of each item and click on the “Delete Answers” button at the bottom of the list to delete all selected answers.
Deleting an answer will also delete all comments posted for that answer. Any associated reports or votes for the answer and the comments to the selected answer will also be deleted.
Select the answers through the checkbox on the left side of each item and click on the “Clear Reports” button at the bottom of the list to clear the submitted abuse reports for the selected answers.