Product Comments Details Management
The comments management page is used to manage all product comments for a specific product and a specific answer.
The page is accessible either through the product questions and answers management page, if you select to see all comments to an answer of a specific product, or by clicking on certain comment links.
The product info section:
The product info section shows brief information about the selected product, question and answer. The information shown includes the product title, an image thumb for the product (if available) and the selected question for the product and the answer to the question.
Additional information includes the customer name of the question and answer, if they were posted by a customer, and the date the question was posted.
Please note: If the question or answer was posted by an admin or vendor through the admin area, the above entry will show “Admin” instead of the customer’s name.
Click on the image thumb or the product title, to open the product details page where you can edit the product.
The add comment form:
The add comment form, allows you to add new comment to the selected answer.
Enter the comment text in the comment field and click on the “Save Changes” button to add a new comment to the selected answer.
After clicking on the “Save Changes” button, the new comment will appear in the comments list.
The comments list:
The comments list, shows all comments for the currently selected answer. The information shown includes the comment ID and the full comment. Additional information includes, the date the comment was posted and the customer’s name, if the comment was posted by a customer.
Please note: If the comment was posted by an admin or vendor through the admin area, the above entry will show “Admin” instead of the customer’s name.
Functions are available through the action icons on the right side of each item in the list.
- Click on the delete icon to delete the selected comment.
The list also allows you to bulk delete any inappropriate comments. Select the comments through the checkbox on the left side of each item and click on the “Delete Comments” button to delete all selected comments.
Deleting a comment also deletes all reports of the selected comment.
Click on the “Product Questions” button to open the product questions management page for the currently selected product.
Click on the “Product Answers” button to open the product answers management page for the currently selected product and question.
Click on the “Questions & Answers Management” button to open the questions and answers management page where you can manage all questions, answers and comments.