Product Questions
The product questions and answers feature provides an extensive system to create product specific FAQs by creating questions and answers for specific products.
The product questions tab provides an overview of the most popular questions and answers for the currently selected product, it also allows you to access the product questions and answers management pages, where you can create new questions, delete questions, add and delete answers and add or delete comments.
Please note: The product questions tab is only available for products, when product questions and answers are enabled in your shop settings.
The questions and answers section:
At the questions and answers section, you see an overview of the questions and answers for the current product and you can directly access the product’s main questions page where you can manage your product specific questions and answers.
The list shows the question and question ID and the most popular answer for the specific question. Additionally it shows, how many answers exist for this question and if any registered users voted for this question at the storefront.
At the bottom of the list information is shown about the currently selected language, since questions are language specific and the total count for all questions for the current product.
Click on a question to open the details page for the selected question.
Click on “View All Product Questions” to see all questions for the selected product and manage your questions, answers and comment for the product.