Order Attachments
At the order attachments page you can manage all the attachments submitted by customers for orders.
Please note: Orders have file attachments, when a product in an order has an attribute with a file input field, that allows customers to submit files with an order.
Each order has also an individual order attachments section.
The order attachments list:
The order attachments list shows an overview of all files, submitted for orders. It includes information like the order ID, product ID and attribute name the file was submitted for and also the original file name and the overall order status.
The following fields are shown:
| Field | Description |
|---|---|
| Order ID | The order ID of the order the file was submitted with. |
| Product ID | The product ID the file was submitted for. |
| Attribute Name | The attribute name of the custom field the file was submitted for. |
| Filename | The original name of the submitted file and the file size |
| Order Status | The overall order status of the order the file was submitted with. |
Click on the order ID in the list to open the order details page.
Click on the product ID in the list to open the product details page.
Click on the file name to see the full version of the submitted file and/or download it.
Additional actions are available through the action icons on the right side of the list. Click on the delete icon, to delete the file from your server.
The list also allows you to bulk delete several order attachments at once. Select the attachments you want to delete through the checkbox on the left side of each item in the list. Click on the “Delete Attachments” button to bulk delete the selected attachments.
Please note: Attachments are stored in the “content/upload” folder. Please make sure,that the folder is writable, if you use order attachments.
You can further customize your attachment settings at the product feature page where you can set the maximum file size and the allowed file types or completely disable order attachments.