FAQ Comments
At the FAQ comments page you can check and manage FAQ comments or add comments to the selected answer.
The FAQ info section:
The FAQ info section shows the currently selected section; the section name and the section ID in brackets.
It also shows the currently selected question and the date and the author of the question.
Additionally the currently selected answer to the question is shown with the date and the author of the answer.
The add/edit comment section:
The FAQ add/edit comment section allows you to add a new comment to your FAQ or edit an existing comment from your FAQ.
Simply enter the comment in the text field and click on the “Save Changes” button to add the comment to the currently selected FAQ answer.
The same form is used to edit a comment, when the icon to edit a comment is clicked at the comments section list. After loading the existing comment into the form your can edit the comment and click on “Save Changes” to update your comment.
The comments section:
The comments section shows all comments you created for the currently selected answer and lets you manage all comments to that answer.
The following fields are shown:
| Field | Description |
|---|---|
| ID | The ID number of the comment |
| Comment | A comment to the selected answer including info about the date the comment was added and the author of the comment. |
| Action | Additional functions to manage the FAQ comments in the list. |
Several functions to manage your FAQ comments are available at the right side of each list entry.
Click on the edit icon to edit the selected FAQ comment. The comment will appear in the add/edit FAQ comment section. (see above)
Click on the trash icon to delete the selected FAQ comment.
The list also allows you to bulk delete several comments at once.
Select the comments you want to delete by selecting the checkbox at the left side of the list then click on the “Delete Comments” button.
Click on the “FAQ Sections” button to open the FAQ sections management page.
Click on the “FAQ Questions” button to open the FAQ questions management page for the currently selected section.
Click on the “FAQ Answers” button to open the FAQ answers management page for the currently selected question.
Click on the “Manage FAQ Questions and Answers” to open the FAQ console where you can manage your questions, answers and comments.