eBay Return Policy

The eBay return policy form is used to define various presets for returns and refunds for eBay items. These settings will be used when listing items on eBay.

The eBay Shipping form:

The following fields are available (eBay Return Policy Settings):

Field Description
Refund Define the refund type.

eg.:
  • Money back
  • Money back or exchange (buyer’s choice)
  • money back or exchange (seller’s choice)
  • Returns Accepted Define, if returns are accepted or not.
    Returns Within Define the time period when returns are still accepted.
    Shipping Cost Paid by Define, who pays the shipping costs when an item is returned.
    Restocking Fee Value Define, if restocking fees apply to returns.

    This presets can be set by each vendor separately