Discount User Groups
Discount user groups are used to give customers a discount based on their group membership.
The discount can be given as a discount to the normal price or a markup to the supplier price of a product.
The discount user groups form:
To use discount user groups, you need to enable them and create at least one customer group.
After you created a discount group it is accessible through the user page at the admin area where you can assign discount customer groups to your customers.
The following fields are available:
| Field | Descriptions |
|---|---|
| # | Internal ID of the discount customer group. |
| Name | Name of the customer group. |
| Description | Short description for your customer group |
| Discount/Markup | The discount to the product price/markup to the supplier price the customer receives when signing up for that customer group.The discount/markup can either be a fixed amount or a percentage amount. |
| Member’s Fee | The fee for purchasable customer groups |
| Type | The type of the discount. Two basic types are available:
|
| Duration | Duration the discount is valid in days, after the initial purchase or activation of the membership |
Please note: If markup is chosen as type, the customer’s product price is calculated as a markup to the supplier price.
It is necessary to set a supplier price, alongside the normal product price,if discount customer groups are used that calculate the discount as a markup to the supplier price.
If no supplier price is available for a product or the supplier price is 0, the normal price will be used instead.
Use the “add new group” form to add a new discount customer group to your groups.
Click on the “Save” button at the bottom of the form to add a new discount customer group to your discount group list.
Additional functions are available through the action icons on the right side of each item in the list.
The discount user group list action icons:
| Icon | Description |
|---|---|
 |
The set/unset icon – click on this icon to set/unset the availability of special discount customer group products for purchase |
 |
The edit icon – click on this icon to edit a special discount customer group product. |
 |
The delete icon – click on this icon to completely remove a customer group and any special customer group products. |
By default discount customer groups are not purchasable through the storefront. To enable your customers to purchase memberships for discount customer groups, click on the set/unset icon on the right side of each item on the list.
The set/unset button is color coded:
-
A green icon indicates, that a special product was created for that customer group that customer’s can purchase through the storefront.
Clicking on this icon will disable the customer group for purchases through the storefront -
A red icon indicates, that the customer group was disabled for purchase or wasn’t created yet.
Clicking on this icon will create a special discount customer group product and enable the special product for purchases through customers.
To edit the special customer group product, click on the edit icon.
The edit icon is color coded:
- A orange icon indicates that a special product for this customer group was created and is editable. Click on the icon to edit the special discount customer group product at the product page.
- A red icon indicates, that a special customer group product wasn't created yet.
Customer group products are special products, that assign a customer group to a user upon purchase. Once created through the “set” icon, these special products are editable like normal products and you can add images, etc. to them.
Please note: A customer group fee is charged, when a customer signs up for a paid membership plan (purchases and pays the special customer group product at the storefront) and each time the customer renews the plan or changes to another paid plan.
Manually selecting a membership for a customer at the administrator area, does NOT trigger a payment for that customer. The assigned membership is treated, as if the membership was already paid by the customer.
After a membership expires, the customer’s account reverts to the default free account.
To delete a discount customer group, click on the delete icon on the right side of each item on the list.
The form also allows you to bulk change your groups. You can edit all details in the list and click on the “Save” button at the bottom to update your discount group details.